Privacy Policy

Seoulroot ("we", "us", "our") offers skincare for young skin, and sells them through this website (https://seoulroot.in). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from us. By using our website, you agree to the terms described in this Privacy Policy.

I.Information We Collect

When you place an order on Seoulroot, create an account, or subscribe to our newsletter, we may collect:

Name, email address, and phone number
Billing and shipping address
Payment information (processed securely through our payment gateway; we do not store your card details)
Order history and product preferences
Device, browser, and IP information (via cookies)

II.How We Use This Information

To process, ship, and support your orders
To manage your account and send order updates
To improve our website experience and product recommendations
To send marketing emails or offers (only if you have opted in)
To prevent fraud and comply with legal obligations

III.Cookies & Tracking

Our website uses cookies and similar technologies to give you a better browsing experience, remember items in your cart, and help us analyze website performance. You can disable cookies through your browser settings, but some features may not work properly as a result.

IV.Third-Party Services

We work with a few trusted third-party services that process your information according to their own privacy policies:

Shopify — our e-commerce platform, which hosts our store and order data
Payments — payment services used for the methods offered at checkout
Delivery — shipping services used to fulfil your order
Store analytics — tools used to understand how our storefront is used, subject to applicable privacy choices

We do not sell your personal information to any third party.

V.Data Security

We use industry-standard security measures (SSL encryption, secure servers) to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet can be guaranteed to be 100% secure.

VI.Your Rights

You have the following rights regarding your personal information:

Access or correct your information
Request deletion of your data
Opt out of marketing emails
Raise questions or complaints about how your information is used
Contact seoulrootskin@gmail.com to make a privacy request

VII.Children's Privacy

Our product information is relevant to teenagers and young adults. Accounts, purchases and marketing sign-ups are intended for adults aged 18 or older. Parents or guardians should use their own contact details when buying for someone under 18. If you believe a minor has submitted personal information, contact seoulrootskin@gmail.com so we can review and address it.

VIII.Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated date. We recommend checking this page periodically.