Seoulroot
Seoulroot ("we", "us", "our") makes face serums and hair serums, and sells them through this website (www.yourdomain.com). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from us. By using our website, you agree to the terms described in this Privacy Policy.
I.Information We Collect
When you place an order on Seoulroot, create an account, or subscribe to our newsletter, we may collect:
- Name, email address, and phone number
- Billing and shipping address
- Payment information (processed securely through our payment gateway; we do not store your card details)
- Order history and product preferences
- Device, browser, and IP information (via cookies)
II.How We Use This Information
- To process, ship, and support your orders
- To manage your account and send order updates
- To improve our website experience and product recommendations
- To send marketing emails or offers (only if you have opted in)
- To prevent fraud and comply with legal obligations
III.Cookies & Tracking
Our website uses cookies and similar technologies to give you a better browsing experience, remember items in your cart, and help us analyze website performance. You can disable cookies through your browser settings, but some features may not work properly as a result.
IV.Third-Party Services
We work with a few trusted third-party services that process your information according to their own privacy policies:
- Shopify — our e-commerce platform, which hosts our store and order data
- Payment Gateway — Shopify Payments, Razorpay
- Shipping Partner(s) — Shiprocket, Delhivery
- Analytics Tools — Google Analytics, Meta Pixel
We do not sell your personal information to any third party.
V.Data Security
We use industry-standard security measures (SSL encryption, secure servers) to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet can be guaranteed to be 100% secure.
VI.Your Rights
You have the following rights regarding your personal information:
- Access or correct your information
- Request deletion of your data
- Opt out of marketing emails
- Raise questions or complaints about how your information is used
VII.Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
VIII.Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated date. We recommend checking this page periodically.