Terms of Service
These Terms of Service govern your use of https://seoulroot.in and any purchase of Seoulroot skincare products. By accessing our website or placing an order, you agree to be bound by these terms.
Acceptance of Terms
By visiting https://seoulroot.in or purchasing any product from Seoulroot, you confirm that you have read, understood, and agree to these Terms of Service, along with our Privacy Policy. If you do not agree, please discontinue use of our website.
Eligibility
Our skincare is designed for young skin, including teenagers. Purchases and customer accounts must be managed by an adult aged 18 or older. If you are under 18, please ask a parent or guardian to place an order on your behalf.
Products & Orders
We take reasonable care to ensure product descriptions, images, and prices on our website are accurate. However:
- Product colors and packaging may vary slightly from images shown
- We reserve the right to limit quantities or refuse any order
- Your order confirmation will state its payment status. Prepaid orders require successful payment before dispatch.
Pricing & Payments
All prices are listed in Indian Rupees (INR) and are subject to change without prior notice. The payment methods available for your order are shown at checkout. We do not store your card or banking details on our servers.
Shipping & Delivery
Shipping charges and available delivery options are shown at checkout before payment. Delivery timelines are estimates and may vary by location or courier delays. See our Shipping & Returns page for details. Contact us if your parcel is missing or damaged.
Returns & Refunds
We do not accept change-of-mind returns or exchanges, including for unopened products. If you receive a damaged, defective, or incorrect item, please contact seoulrootskin@gmail.com promptly with your order number and photos. See our Shipping & Returns policy for eligibility and instructions. For approved product or delivery issues requiring a return, Seoul Root arranges and pays for return shipping. This policy does not limit applicable consumer rights.
Product Use & Disclaimer
Our skincare products are cosmetic products, not medicines, and are not intended to diagnose, treat, or cure any medical condition. Please perform a patch test before first use and discontinue if irritation occurs. Consult a dermatologist if you have sensitive skin, allergies, or a pre-existing condition.
Intellectual Property
All content on this website — including the Seoulroot name, logo, product formulations, photography, and text — is our property and may not be copied, reproduced, or used without our written permission.
User Conduct
You agree not to misuse our website, including attempting unauthorized access, posting false reviews, or using the site for any unlawful purpose.
Limitation of Liability
Seoulroot is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website, to the fullest extent permitted by law.
Governing Law
These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of its courts.
Changes to These Terms
We may revise these Terms of Service at any time. Updates will be posted on this page with a revised date. Continued use of our website after changes means you accept the updated terms.